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Policies:

ROOMS:  Rooms typically have a 24 hour cancellation policy

(6 PM the day before arrival). Your reservation is guaranteed with your credit card. Your room will be held for you all night until 9 AM the day after your scheduled arrival.  If your plans change and you need to cancel, you must call our toll-free number, 888-999-1145, before 6:00 PM Eastern Time on the day of the cancellation deadline or your card will be charged a cancel fee equal to one night’s stay plus tax. If you do call to cancel, remember to retain the cancellation number we give you as proof of your call. Email cancellations are not accepted.

COTTAGES:  Cottages have a 3-night minimum reservation and require a 40% non-refundable deposit. Your card will be charged when your confirmation is issued. Cottages are held until 9 AM the day following your scheduled arrival.

Special events, holiday periods, groups and extended stays may have different cancellation deadline, minimum stay requirements, deposit and cancellation charges  - call for more information or refer to your confirmation email. 

CHECK IN: Rooms 3:00 PM, Cottages 2:00 PM.

CHECK OUT: Rooms 11:00 AM, Cottages 10:00 AM. Later checkout times may be available for a fee.

PETS:  Well-mannered pets are welcomed. Pets must be registered and are subject to posted pet policies. Guests are responsible for unusual cleaning charges and damage.

SMOKING: As of May 1, 2010, all hotel rooms in Michigan are non-smoking. Smoking is allowed on the patio, porch and grounds. Guests smoking or disposing of smoking materials in designated non-smoking rooms may be subject to a cleaning charge.

DEPOSITS: Deposits are non-refundable.

CAMPFIRES: Campfires and BBQs are allowed at the cottages and at the pavilion only. Firewood is available for a fee. DO NOT bring in firewood from home. Use Lakeside firewood only.

ROLL-AWAY/PORTA-CRIB: The roll-away bed and porta-crib are reservable for a small nightly charge.

We reserve the right to substitute a room of equal or greater value.